Simplify Your Office Management with Apex Membership

Access exclusive services, automated solutions, and dedicated support. Streamline your operations today and free your team to focus on what truly matters – growing your business. Our membership program takes the hassle out of printer management, ensuring uptime and predictability.

Explore Membership Options

Professional office environment with modern technology

About Apex Office Solution

At Apex Office Solution, we believe in empowering businesses through efficient and reliable technology. For over 15 years, we've been Chicago's trusted partner for printer sales, service, and innovative document management. Our journey began with a simple mission: to provide businesses with print solutions that are not only effective but also truly hassle-free. We understand the frustrations that come with printer downtime, unexpected repair costs, and managing supplies.

That understanding is what drives us to deliver exceptional service. We are a team of dedicated professionals with deep expertise in office technology, committed to helping our clients optimize their workflows and reduce operational burdens. Our roots are firmly planted in the vibrant Chicago business community, and we pride ourselves on building lasting relationships based on trust, reliability, and proactive support. We stay ahead of technological advancements to ensure our clients always have access to the best and most efficient solutions available. Our new membership program is a direct extension of this commitment, designed to offer a predictable, comprehensive approach to printer management, freeing up valuable time and resources for your team. Join us and experience the peace of mind that comes with truly managed print services.

Apex Office Solution team collaborating in an office

Our Core Services (Included in Membership)

Priority Printer Maintenance & Repair

Receive expedited service when issues arise. Our certified technicians are dispatched quickly to diagnose and repair problems, minimizing your downtime. Regular preventative checks keep your equipment running smoothly.

Automated Supplies Replenishment (Toner, Paper, Ink)

Never face empty cartridges again. Our monitoring system tracks your supply levels and automatically ships replacements before you run out, ensuring continuous workflow without manual reordering.

Remote & On-site Support

Get the help you need, where you need it. We offer prompt remote support for quick fixes and system checks, along with guaranteed on-site visits for hardware repairs and complex issues.

Access to Document Management Tools

Integrate your printers with powerful document management solutions. Streamline scanning, digital storage, and retrieval processes for increased efficiency and organization.

Scheduled Preventative Maintenance

Regular, scheduled service calls help prevent common problems before they occur. We perform routine checks, cleaning, and part replacements to extend the life of your printers and avoid unexpected breakdowns.

Performance Monitoring

We proactively monitor your printer fleet's health, usage, and performance, allowing us to identify potential issues and optimize your printing environment before you even notice a problem.

Membership Benefits

Predictable Costs

Simplify budgeting with a flat monthly fee that covers all eligible service needs and essential supplies, eliminating surprise expenses.

Printer with automatically ordered toner cartridge

Automated Supplies

Our smart monitoring system ensures you receive toner, paper, and ink automatically before depletion, keeping your office running smoothly without manual intervention.

Priority Support

Experience faster response times and dedicated attention from our expert support team whenever you encounter a technical issue, minimizing disruption.

Proactive Maintenance

Benefit from scheduled check-ups and preventative service calls designed to identify and fix potential problems before they impact your operations.

How Our Membership Works

Choose Your Plan

Select the membership tier (Basic, Pro, or Enterprise) that best aligns with your office's printing volume, number of devices, and specific service needs.

Onboarding & Setup

Our team provides seamless onboarding. We'll assist with integrating our monitoring software and configuring your existing printer fleet or new equipment for optimal performance under the membership.

Automated Service

Once set up, your print environment is actively monitored. Enjoy automated supplies replenishment and proactive maintenance without needing to track inventory or schedule service calls yourself.

Dedicated Support

Access our dedicated support channels for any questions or issues. Our expert team is ready to provide timely assistance via phone, email, or on-site visits as needed, ensuring your printers are always operational.

Flexible Membership Plans

Basic Office

$99/month

✓ Covers up to 3 printers
✓ Automated Toner Replenishment
✓ Remote Support
✓ Annual Maintenance Check
✗ No paper replenishment
✗ Standard support response

Select Basic Plan

Popular

Pro Business

$249/month

✓ Covers up to 10 printers
✓ Automated Toner & Paper Replenishment
✓ Priority Remote & On-site Support
✓ Semi-Annual Maintenance Checks
✓ Basic Document Management Access
✓ Faster response times

Select Pro Plan

Enterprise Custom

✓ Custom number of printers
✓ Full Supplies Management
✓ Dedicated Account Manager
✓ Quarterly Maintenance Checks
✓ Advanced Document Management Suite
✓ Custom Reporting

Contact for Quote

What Our Clients Say

"Switching to Apex's managed print service has been a game-changer for our efficiency. We save so much time not worrying about toner, and the predictable cost is a huge relief for budgeting."

- Sarah Chen

Office Manager, GreenTech Solutions

"The proactive maintenance included in our plan is invaluable. We've had significantly fewer printer issues since signing up, allowing my IT team to focus on more strategic tasks."

- David Miller

IT Director, City Realty Group

"As a small business owner, managing office equipment was always a headache. Apex's membership makes it simple and affordable. Their support is fantastic!"

- Emily Rodriguez

Owner, Northside Creative Studios

"Reliable printing is non-negotiable for a legal firm. Apex Office Solution delivers consistent, high-quality service. The automated supplies feature saves us countless trips to the store."

- Michael O'Connell

Partner, O'Connell & Associates Law

"Apex made setting up our new office print system effortless. Their team was professional and efficient, and the ongoing support means we never worry about our printers."

- Aisha Khan

Operations Lead, Spectrum Marketing

Frequently Asked Questions

What types of printers are covered by the membership?

Our membership plans are designed to cover most standard business-class laser and inkjet printers from leading manufacturers like HP, Canon, Epson, Brother, and Xerox. Compatibility can vary by specific model and plan tier. We recommend contacting our team with the model numbers of your current devices, or discussing your needs if you plan to acquire new equipment, to confirm eligibility and ensure the best fit for your plan.

How does automated supplies replenishment work?

When you sign up for a membership that includes supplies, we install small monitoring software on your network (securely and with minimal impact). This software anonymously reports toner/ink levels and paper usage back to our system. Based on this data and your historical usage patterns, our logistics team automatically triggers a shipment of replacement supplies directly to your office well before you're expected to run out. You never have to manually check levels or place an order.

Is on-site repair included in all membership plans?

On-site repair is a key benefit of our Pro Business and Enterprise Custom membership plans within our designated service area (primarily the greater Chicago metropolitan area). The Basic Office plan includes remote troubleshooting and support, but typically directs hardware issues to our service center or requires an additional fee for on-site visits. Check the plan details to confirm the type of support included.

Can I change my membership plan after signing up?

Yes, we understand that your business needs can evolve. You are generally able to upgrade your membership plan at any time. Downgrading is typically permitted upon completion of your current contract term or under specific circumstances. We recommend contacting our dedicated account management or support team to discuss your changing needs and explore the available options for modifying your membership.

What happens if a printer under the membership breaks down permanently?

While our proactive maintenance aims to prevent failures, sometimes equipment reaches the end of its lifespan. If a covered printer under your membership becomes irreparable, we will discuss replacement options with you. Depending on your plan and the situation, we may offer preferred pricing on a new unit or help you transition to a different model included in your service agreement. Our goal is to keep your operations running with minimal interruption.

Ready to Streamline Your Office?

Start Your Membership Application

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Get In Touch

Have questions about our membership plans or need specific information? We're here to help. Reach out to our team via phone or email, or visit our Chicago office. We look forward to assisting you in finding the perfect office solution.

Phone:

+1 (312) 555-0188

Email:

info@apexofficesolution.shop

Address:

155 W Wacker Dr
Suite 4200
Chicago, Illinois 60601
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